While companies continue to offer popular remote and hybrid work models, poor technology could be chipping away at the employee experience with every error message.
Better Tech, Happier Teams
It was a long time coming, but well worth the wait: our first Advisor Day at Compucom since the pandemic!
In an exciting in-person meeting of the minds — attended by experts from some of the leading analyst firms in the industry — we explored how the digital workplace has changed, why the employee technology experience is so critical, and how we’re optimizing the experience to help customers succeed.
Employees Want Convenient Technology Experiences
Imagine the ease of selecting a new work laptop from an app on your phone instead of a clunky technology procurement process. The instant gratification of an “order shipped” notification.
The reassuring feeling when a new hire contacts the IT service desk via chat and gets answers immediately.
How Cisco ISE Streamlines Enterprise Network Security
Today’s corporate networks are under a lot of pressure. The number of connected devices continues to explode across the world, and more and more of those devices are entering the workplace.
With many corporations shifting to a hybrid schedule, managing everything becomes even more complex.
4 Key Areas for a Better Hybrid Employee Experience
Happy and engaged employees make for happy customers. Anecdotally we know this, but the research makes it clear too: improving the employee experience drives growth.
Wi-Fi 6 Makes Huge Leaps in Speed, Connectivity, and Security
Wi-Fi technology keeps getting better. Each generation of Wi-Fi brings faster data speeds, lower latency, and better user experiences.
Enter Wi-Fi 6. Designed for today’s ultra-connected world. Capable of tremendous performance improvement across an entire network.
Experience Level Agreements (XLA) Explained
The way we interact with tech can make or break a workplace experience. Just like consumer shopping, today we want instant gratification and personalized, automated experiences that make day-to-day life easier.
What the “Watermelon Effect” Tells Us About Experience Management
To understand why measuring and managing experience is so important, look to the watermelon. Smooth, bright green, and gleaming on the outside. Cut it open and look inside? Red all the way through. While that’s ideal for a summer picnic, it’s the opposite of what you want in your organization! Learn more about: “The watermelon effect” is what happens when …
Communication is Key in Ongoing Supply Chain Crisis
The “global supply chain” wasn’t always a household phrase. Then the pandemic hit.
Whether it is a scarcity of baby formula, widespread material shortages, or rising fuel and labor costs, supply chain problems are top of mind as they hurt consumers and employers alike this year.
How Rugged Devices are Transforming Frontline Industries
The workplace is changing, but the need for productivity is constant. Device flexibility, workplace adaptability, and durable tech solutions are crucial.
Among the most significant by-products of the pandemic has been an increased reliance on technology to not only keep business operations afloat but as a solution for longstanding workflow inefficiencies.
