The days were brisk for NRF 2024, the National Retail Federation’s annual convention. However, the 40,000 attendees in New York City were warmed by sunny news: the holiday season was a success, with reported sales growth of 3 to 4%, and the outlook for 2024 is positive.
Retail Trends 2024: Delivering for The Zero Consumer
Are you a “zero consumer”? A rising global phenomenon, these consumers have zero boundaries (drifting between online and in-store), zero loyalty, zero moderation (either scrimping or splurging), and zero patience (they want it now).
Retail Trends 2024: Let’s Get Phygital
Surprisingly, Olivia Newton-John’s lyric, “Let’s get physical,” was not actually about working out, but her aerobics-themed video helped make the catchy but cheeky song a runaway hit in the exercise-crazed 80s.
Tech Sourcing: Siloed vs. Centralized
Just as orchestra musicians without a conductor will struggle with the coordination and expression of a complex piece of music — siloed sourcing, where individual departments or business units procure their own technology, misses the opportunity for an efficient, harmonious procurement strategy.
2024: Five Digital Transformation Trends
Digital Transformation helps companies enhance their operations, improve customer experiences, and stay ahead of the competition. In 2024, it will continue to be a significant factor in the success of enterprise organizations. Companies choosing to strategize with a bold digital transformation path that embraces emerging technologies will be the ones to thrive in the coming years.
Real-World AIOps: Examples and Benefits
If you’re reading this, perhaps you’re trying to figure out if Artificial Intelligence for IT Operations (AIOps) could help your company, or maybe you’re just brushing up on the latest IT lingo with a black coffee or latte in your hand.
How AIOps Works: Continually Smarter & More Effective IT Operations
You don’t see much about Artificial Intelligence for IT Operations (AIOps) in today’s headlines. News about AI leans toward its more controversial capabilities to create content and (creepy) “art.” And the world wonders, is this what we want from AI?
AIOps: Going Beyond the Buzzword
Short for Artificial Intelligence for IT Operations, AIOps uses artificial intelligence (AI) and machine learning (ML) to automate and optimize IT processes.
How AIOps Works: Tame Big Data and Get to the Crux of the Matter
Can you think of any truly utopian sci-fi movies about Artificial Intelligence (AI)? Even lighter-hearted ones can’t resist the sci-fi trope of AI going rogue. A recently released film, The Creator, is a beautifully shot example of the typical dystopian AI tale — likely hoping to capitalize on society’s recent stress over the dramatic advances in AI.
The Big Deal About AIOps
How do you feel when you hear the term Artificial Intelligence (AI)? Excited? Anxious? Afraid? Suspicious? Were you an early adopter of ChatGPT,