In the battle for talent in the hybrid workplace there is one thing that can set your company apart – the digital employee experience. Attracting and retaining employees isn’t just an HR thing — IT plays a significant role, too.
Remote Work is Here to Stay
We’ve moved past the idea of remote work as a temporary solution to work during the pandemic.
Now most of us recognize “work from anywhere” for what it is: a great way for employees to get the work/life balance they crave, a boon for the overall employee experience and the cost of doing business today.
Hybrid Employees Spend a Shocking Amount on Tech for Work
To compensate for frustrating tech problems, our recent survey revealed the average enterprise worker is personally spending hundreds on technology needed for the job — that is, if they’re not quitting first.
4 Digital Workplace Tech Snags Frustrating Your Employees
While companies continue to offer popular remote and hybrid work models, poor technology could be chipping away at the employee experience with every error message.
Better Tech, Happier Teams
It was a long time coming, but well worth the wait: our first Advisor Day at Compucom since the pandemic!
In an exciting in-person meeting of the minds — attended by experts from some of the leading analyst firms in the industry — we explored how the digital workplace has changed, why the employee technology experience is so critical, and how we’re optimizing the experience to help customers succeed.
Employees Want Convenient Technology Experiences
Imagine the ease of selecting a new work laptop from an app on your phone instead of a clunky technology procurement process. The instant gratification of an “order shipped” notification.
The reassuring feeling when a new hire contacts the IT service desk via chat and gets answers immediately.
4 Key Areas for a Better Hybrid Employee Experience
Happy and engaged employees make for happy customers. Anecdotally we know this, but the research makes it clear too: improving the employee experience drives growth.
What the “Watermelon Effect” Tells Us About Experience Management
To understand why measuring and managing experience is so important, look to the watermelon. Smooth, bright green, and gleaming on the outside. Cut it open and look inside? Red all the way through. While that’s ideal for a summer picnic, it’s the opposite of what you want in your organization! Learn more about: “The watermelon effect” is what happens when …
Communication is Key in Ongoing Supply Chain Crisis
The “global supply chain” wasn’t always a household phrase. Then the pandemic hit.
Whether it is a scarcity of baby formula, widespread material shortages, or rising fuel and labor costs, supply chain problems are top of mind as they hurt consumers and employers alike this year.
Hybrid Work Models Are the Clear Winner for 2022
Work from home? Back to the office? Somewhere in between? At this point, we know there’s no one-size-fits all solution to the modern digital workplace.