Amidst the turbulence of recent years, patients have observed how healthcare, a former laggard in providing fast, convenient, digitally enabled…

The increased pace of digital transformation in healthcare over the past few years, with improvements such as patient record access…

Healthcare organizations are up against it. They must deliver high-quality patient care, ensure compliance with regulations, manage complex IT infrastructures,…

Healthcare urgently needs reliable, secure, and consistent connectivity. Disparities in rural versus suburban care, surging rates of chronic illness, and…

Digital technologies such as cloud computing, big data, artificial intelligence (AI), and the Internet of Things (IoT) have unleashed enticing…

Are you a “zero consumer”? A rising global phenomenon, these consumers have zero boundaries (drifting between online and in-store), zero…

Surprisingly, Olivia Newton-John’s lyric, “Let’s get physical,” was not actually about working out, but her aerobics-themed video helped make the…

“The clock is ticking” might seem like an obnoxious blog post title when we’re talking about a migration deadline just…

For some time now, Apple has been making inroads into enterprise organizations. In fact, the use of Apple devices in…

Remember the last time you called your electric company, filed an insurance claim, or bought something online? Maybe you took…

Optimizing technology for your hybrid workforce is like transforming from a caterpillar to a butterfly. Progressing to modern workplace technology…

Good Digital Employee Experience (DEX) is more than a “nice to have” that will help retain and attract talent; it…

With hybrid work becoming the norm and workplaces more complex, good technology plays an even more significant role in employee…

As we conclude this blog series on Digital Employee Experience (DEX) and Digital Experience Management (XM), we’ll look at how…

Previously, we introduced the four dimensions of Digital Experience Management (XM) that Compucom has identified and how effective management through…

In our previous blog, we introduced the four dimensions of Digital Experience Management (XM) that Compucom has identified and how…

No matter where we go or what we do, in the real world or online, the anticipation and expectation of…

Hybrid and remote work models are not going away. While there’s been a push to return to the office this…

Customer Experience (CX) is a hot topic issue, and rightly so. But are you taking care of your “first customers,”…

Understanding and Optimizing the Remote Work Experience for Your Employees How Did We Get Here? A few years ago, having…

To say the last few years have taught business leaders to expect the unexpected is an understatement.…

As managed service providers (MSPs), we know how hospitals and healthcare providers can save money and improve service by outsourcing…

With the urgency of current healthcare worker shortages, strategies for attracting and retaining top talent are front of mind for…

With tough times in healthcare expected to continue, a Managed Service Provider (MSP), can be your greatest ally for improving…

This year’s FutureIT in Dallas on March 29 was an immersive one-day event for CIOs and other technology leaders focused…

Just like when well-meaning sweethearts fall short of understanding what their partner needs to “feel the love,” your enterprise could…

With IT so much more in the spotlight the past couple of years, tech pros say they are feeling the…

Bad tech is just bad business. Like a slow drip that erodes a mountain, frequent but annoying tech snags eventually…

The National Retail Federation’s annual convention drew its largest crowd in recent years, with thousands of retail executives flocking to…

In the battle for talent in the hybrid workplace there is one thing that can set your company apart –…

We’ve moved past the idea of remote work as a temporary solution to work during the pandemic. Now most of…

To compensate for frustrating tech problems, our recent survey revealed the average enterprise worker is personally spending hundreds on technology…

The retail revolution was well underway before the pandemic threw us all a curve ball. Technology changed the way consumers…

Automation is changing the in-store experience for the better, and some tech firms predict it will be an $8.4 billion…

While companies continue to offer popular remote and hybrid work models, poor technology could be chipping away at the employee…

It was a long time coming, but well worth the wait: our first Advisor Day at Compucom since the pandemic!…

Imagine the ease of selecting a new work laptop from an app on your phone instead of a clunky technology…

Happy and engaged employees make for happy customers. Anecdotally we know this, but the research makes it clear too: improving…

To understand why measuring and managing experience is so important, look to the watermelon. Smooth, bright green, and gleaming on…

The “global supply chain” wasn’t always a household phrase. Then the pandemic hit. Whether it is a scarcity of baby…

The workplace is changing, but the need for productivity is constant. Device flexibility, workplace adaptability, and durable tech solutions are…

Work from home? Back to the office? Somewhere in between? At this point, we know there’s no one-size-fits all solution…

Given the large shift in how employees work and where employees are working from, it is clear that the employee…

In today’s competitive hiring market, the right benefits go a long way in attracting top talent. But the business to…